Privacy Policy

Last updated: August 2026

At Spiritual Daz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order or communicate with us.

This policy is intended to comply with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you visit our website, make a purchase, create an account, contact us or otherwise interact with our services, we may collect information including:

• Your name
• Billing and delivery address
• Email address
• Telephone number
• Order and transaction information
• Products purchased or viewed
• Communications you send to us
• Account information, where applicable
• IP address, browser and device information
• Website usage and cookie information
• Marketing preferences

Payment information may be processed securely by our chosen payment providers. We do not ordinarily receive or store your complete debit or credit card details.

2. How We Use Your Information

We may use your personal information to:

• Process, fulfil and deliver your orders
• Take and manage payments
• Provide order and delivery updates
• Respond to enquiries and customer service requests
• Process returns, refunds or disputes
• Maintain our business and financial records
• Prevent fraud and protect our website
• Improve our website, products and customer experience
• Send marketing communications where you have consented or where otherwise permitted by law
• Comply with our legal and regulatory obligations

3. Our Legal Bases for Processing

Under UK data protection law, we must have a lawful reason for processing your personal information.

Depending on the circumstances, we may process your information because:

Contract: It is necessary to fulfil an order or provide a service you have requested.

Legal obligation: We are required to retain or process certain information to comply with the law, including tax and accounting requirements.

Legitimate interests: Processing is necessary for our legitimate business interests, such as preventing fraud, operating our website and improving our services, where those interests do not override your rights.

Consent: You have given us permission to process your information for a particular purpose, such as certain forms of marketing or non-essential cookies.

Where processing is based on consent, you may withdraw that consent at any time.

4. Payments

Payments made through our website may be processed by third-party payment providers.

These providers process your information according to their own privacy and security policies. We only receive the information necessary to confirm and manage your transaction.

5. Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted third parties that help us operate our business, including:

• Payment processors
• Postal and courier companies
• Website hosting and e-commerce providers
• IT and website service providers
• Email and marketing providers
• Analytics providers
• Professional advisers such as accountants
• Government, regulatory or law-enforcement authorities where legally required

We only share information where there is an appropriate reason to do so and only to the extent reasonably necessary.

6. Cookies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and, where applicable, provide advertising or marketing functionality.

Some cookies are essential for the website to function. Where required by law, non-essential cookies will only be used after you have provided your consent.

You can manage your cookie preferences through the cookie controls available on our website and through your browser settings.

Please see our Cookie Policy for further information where applicable.

7. Marketing Communications

If you choose to receive marketing communications from us, we may contact you regarding products, promotions, offers and updates.

You can unsubscribe at any time by using the unsubscribe option included in our marketing communications or by contacting us.

Unsubscribing from marketing will not prevent us from sending essential communications relating to an order you have placed.

8. How Long We Keep Your Information

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting and tax requirements.

Different types of information may therefore be retained for different periods.

When information is no longer required, we will securely delete or anonymise it where appropriate.

9. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online system can be guaranteed to be completely secure.

10. International Data Transfers

Some service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is protected in accordance with applicable UK data protection requirements.

11. Your Rights

Depending on the circumstances, UK data protection law gives you rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Request restriction of processing
• Object to certain processing
• Request transfer of your information where applicable
• Withdraw consent where processing relies on consent
• Object to direct marketing

To exercise your rights, please contact us using the details below.

We may need to verify your identity before completing certain requests.

12. Children’s Privacy

Our website and products are not intended to knowingly collect personal information from children where parental or guardian consent would be required by law.

If we become aware that personal information has been collected improperly from a child, we will take appropriate steps to remove it.

13. Third-Party Websites

Our website may contain links to external websites or services.

We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services or legal obligations.

The latest version will be published on this page with an updated revision date.

15. Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact:

Spiritual Daz

Website: spiritualdaz.com

Email: Spiritualdaz@gmail.com

Postal address: 11 Elounda Court SS7 5QA

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

By using our website, your personal information will be handled as described in this Privacy Policy and in accordance with your applicable legal rights.